Customer Service Representative Job Description:

Sales Manager Job Description:

The ongoing objective of the Sales Manager is to operate the store, in keeping with company guidelines, so as to realize the greatest sales and profits possible. Chief supporting objectives are to minimize all contolable expenses and to improve merchandising, customer service and employee performance so as to lift what has been considered the store’s greatest profit-level. Manager primary functions include:

- Store is “Ready for business”
- Human Resources Management
- Merchandising
- Accounting
- Safety and Maintenance
- Loss Prevention
- Act as a Liaison with other Company Management

A CSR is responsible for total, proper store operation while on-duty. The main objective is to provide fast, courteous service. The supporting objectives are to maintain a well stocked, clean store, to achieve the highest sales volume possible, to plus sell and to protect store assets in keeping with Stop-N-Go policies. Customer Service Representatives report to the Manager and CSR’s have the following main functions:

- Provide customer service in a friendly, efficient, courteous manner.
- Register control.
- Cleaning and Maintenance
- Loss Prevention
- Merchandise handling
- Safety and Security

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